Getting Started Guide - Robots4Autism
Hi there! You’re currently on our old Knowledge Base and this page is now out of date! Come visit our new support site, support.robokind.com for a revamped support experience!
About RoboKind
Welcome to RoboKind!
RoboKind is an education technology company that builds next generation assistive robots and social-emotional curriculum for autistic students.
This document is intended to help new RoboKind customers get started, in conjunction with training and guidance from the RoboKind customer success team.
Setup Steps:
When you receive a welcome e-mail from support@robokind.com, please activate your account using the provided link. If you have not received this password, please work with your account manager or see our Password Troubleshooting page.
Please unbox and Meet your Robot!
See https://robokind.atlassian.net/wiki/spaces/CSSD/pages/1327988746
Please connect your robot(s) to the network using the https://robokind.atlassian.net/wiki/spaces/CSSD/pages/1171030061.
If you don’t know which WiFi info to use or if you experience difficulties with the network test, then submit a ticket to your IT help desk directing them to the page https://robokind.atlassian.net/wiki/spaces/CSSD/pages/2110030012 which contains networking requirements & information.
To configure your tablets, please see our RoboKind Companion App Installation and Update Guide (iPads)
To pair your student & facilitator devices (or the web companion equivalents) - see How-to pair student tablet to facilitator tablet
If you have large numbers of students to be loaded (usually 100+), see
For additional documentation, see RoboKind Central Documentation
For technical help at any time, please visit support.robokind.com, which has both documentation, and also a contact us link at the bottom of the page.