RoboKind Quick Robot Network Setup Guide

Owned by Daniel Crosby (Deactivated)
Last updated: Feb 22, 2023 by Geraldine Lara (Unlicensed)
4 min read

The following instructions apply to robots that have been updated to software version 3.5.2 or later. How-to check your robots software version

Tip: When setting up a robot, some screens may take a few extra seconds to load, for example when the robot is gathering a list of available network connections. If you do not immediately get the expected result, we recommend waiting up to 15 seconds before pressing additional buttons on the robot.

 

Quick Network Setup Example

 

Connecting to WiFi:

  1. Plug in and turn on the Robot.

  2. If the network being utilized is 5 Ghz only, first complete the instructions here: How-to Connect your Robot to 5GHz WiFi

  3. With the robot in range of the WiFi network, use the chest screen to press the Utilities - Network - Setup WiFi on the robot.

  4. Use the up and down arrow buttons until the SSID for your network has an asterisk in front of the name, then press OK.

    If you are having trouble identifying the correct network SSID, please contact your information technology help desk with the instructions from this page: RoboKind Getting Started for Information Technology

  5. Enter your pre-shared key or password. KEYS ARE case sensitive!

    1. Use the keys highlighted below to access additional ranges of numbers and characters, and then press OK.

    2. If are instead connecting to a network requiring enterprise authentication with username and password, you will have screens titled Username and Password to enter each value. If you are on a robot OS of less than 3.5.2 (Utilities - About - Software Version), then you will need to connect the robot to the Internet (possibly using the Ethernet method or a wireless hotspot) and then update (Utilities - Update Software) before this setup option will be available. How-to Update the Robot Passwords case sensitive!

       

  6. The robot will connect to the network and then start a network test.

If you get an error message at this step, please see the instructions under How-To Test Companion App & Robot Network Connectivity, and refer to page RoboKind Getting Started for Information Technology to validate settings with your Information Technology department.

Connecting to Ethernet (optional):

  1. Connect an Ethernet cord to the robot and to a hub/switch or live Ethernet port.

  2. Power the robot on.

  3. Go to Utilities - Network - Test Network.

Troubleshooting:

Please review the following documents:

How-To Test Companion App & Robot Network Connectivity

RoboKind Networking Requirements and Security Considerations

RoboKind Getting Started for Information Technology

If still having issues, please contact us at https://support.robokind.com and use the Contact Us link.

Alternate Methods:

While we recommending using this simple guide in most cases, additional options are available in these situations.

  • There are more than 10 robots to be programmed, and a faster method is needed for establishing connections.

  • Organizational policy requires the use of Enterprise WiFi with certificates for wireless connections.

For both of the above, please see Advanced Robot Networking Guide for more information.

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