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How-to Use the RoboKind Web Companion

How-to Use the RoboKind Web Companion

A new Companion App in Browser link is available for logged in Administrators, managers, teachers, and aides.

 

When & Where to use Web Companion

RoboKind’s recommend configuration is to have iPad’s for both facilitator and student use, however we know this is not always possible, and the need for one of the iPad’s can be replaced by a web browser instance.

  • In most cases, the web companion is used by the facilitator, and an iPad is used by the student.

  • It is possible to use a web companion instance for a student, noting the following considerations.

    • We recommend not sharing computers with students if they are logged in using teacher accounts that the students should not have access to.

    • It is possible to be logged out of RoboKind central and still access the web companion -

      • Log out of RK Central, (top right hand corner of the screen), and use the Web Companion link below the login button.

One reason we do not recommend web companion as a student device is that some students may be distracted by having a full computer/laptop and keyboard in front of them.

Instructions:

Support & Troubleshooting Information

  • If the web companion window does not fully load, then close all browser tabs and try again. You can also try a different web browser (Chrome vs. Edge)

  • If experiencing issues with the companion app in browser, you can hard refresh the web page (usually Control-FN-F5, or see How to do hard refresh in Chrome, Firefox, Safari and Microsoft Edge for more options)

  • The application is tested on recent versions of Microsoft Edge and Google Chrome. Support is not guaranteed for older versions or other web browsers. We have seen mixed results using older Chromebook devices.

  • For other support, please contact us at support.robokind.com and the Contact Us link at the bottom of the page.

 

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