Introduction
If you have been directed to this page, your organization is looking to install one or more social emotional learning robots and iPad’s to utilize RoboKind’s education technology platform for autistic students. Please consider making the following changes to facilitate a smooth product trial or implementation.
For the overall Getting Started guide, see pageGetting Started Guide - Robots4Autism.
Preparations:
The individuals who will be configuring the robots (hands on) will need to know the correct network settings to utilize. Please ensure that they have the following information:
Which WiFi SSID should the robots connect to?
Does this WiFi SSID support 2.4 Ghz, 5.0 Ghz, or both?
For WPA or WPA2:
Please confirm the WPA or WPA2 pre-shared key / password with which the robots should connect
For Enterprise with username/password:
The username and password that should be utilized.
For Enterprise authentication with certificates: See additional information on supported certificate types on page Advanced Robot Networking Guide.
Please confirm that firewall ports have been opened so that robots will be able to send port 80 and port 8080 traffic to *.robokind.us (including downloads.robokind.us, auth.robokind.us, data.robokind.us, cdn-api.robokind.us, and d23kggeguwanja.cloudfront.net)
Please see our RoboKind Networking Requirements page to confirm compatibility with your network settings.
The e-mail addresses auto@robokind.com and support@robokind.com should be white listed in any e-mail filtering software.
For any web content filtering software that is installed, verify that www.robokind.com, learn.robokind.com, and robokind.us are classified as educational software.
Any MDM (mobile device management), if applicable, should be configured with the following settings:
Allow iPad’s to install the latest version of the Apple AppStore app named RoboKind Companion 3.
Support & Questions
Our service desk is found at support.robokind.com, and we welcome support requests from technical contacts or otherwise using the “Contact us” link at the bottom of this page.