Most customers will be able to complete their robot setup using our simpler RoboKind Quick Robot Network Setup Guide, however if the process is not successful, this document is intended to help troubleshoot and resolve any issues.
If the issues experienced are not specifically with establishing a Wi-Fi connection, then see our broader troubleshooting document at Troubleshooting - Robot Network Connectivity
Definitions:
SSID: Stands for Service Set IDentifier. This is essentially the name or identifier of each wireless network. When you get ready to connect to a specific network from any computer or an R25 robot, the list of networks that you see is a list of SSID’s.
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Firewall: Most organizations have firewalls that protect their networks from external threats. It is possible for a robot to be successfully connected to WiFi or an Ethernet connection, yet still be blocked from being able to connect to the required resources. RoboKind Networking Requirements Hotspots & Tethered internet connections are less likely to be configured with firewalls, so they are sometimes used for troubleshooting to confirm if an issue is indeed firewall specific or not.
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RoboKind Quick Robot Network Setup Guide
RoboKind Networking Requirements
RoboKind Getting Started for Information Technology - STEM & RoboKind Controller
Advanced Robot Networking Guide
How-To Test Robot Network Connectivity
How-to Connect your Robot to 5GHz WiFi
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