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namenucleus_connection_monitor.html

This monitor shows ever every active device that is currently connected to Nucleus(our messaging system for lessons). We can see robots, avatars, facilitators and student devices using the monitor. With this monitor we can help debug situations where the facilitator or student device isn’t showing up on the facilitator device, and try to figure out where the problem is.

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Here, you can see all devices connected to nucleus across all organizations.

If you are having issues with finding a robot in the session setup screen on the facilitator device, you can check this monitor and make sure that it’s ready to connect. It should have a Session ID of 00000000-0000-0000-0000-000000000000, and the line of the robot should be green with the websocket status of “Open”.

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If you are having issues with finding a student device in the session setup screen on the facilitator device, you can check this monitor and make sure that it’s ready to connect. It should have a Session ID of 00000000-0000-0000-0000-000000000000, and the line of the robot should be green with the websocket status of “Open”. The Organization ID should be the same as the facilitator Organization ID.

Possible Issues with robots or students not showing up.

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a. The device or robot needs to be connecting connected to the internet and updated. Try updating and rebooting.
b. Try switching the device to a different network to see if it’s network related.

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