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Recommended Internet speed of 5Mb/s or greater.
10/100 Ethernet or 2.4Ghz or 5Ghz band WiFi connection for robot. (RoboKind will supply external 5 Ghz WiFi adapters to organizations on request)
Tablets & Robots must be able to establish outbound connections on TCP port 443 to *.robokind.us (including downloads.robokind.us, auth.robokind.us, data.robokind.us, cdn-api.robokind.us) and d23kggeguwanja.cloudfront.net.
The following two requirements apply to RoboKind STEM & RoboKind Controller applications only, not Robots4Autism Companion App 3.
For our STEM & RK Controller applications, RoboKind R25 Robot & iPad’s must be on the same WiFi SSID.
For our STEM & RK Controller applications, Port Isolation or AP isolation mode must be disabled on the network segment, otherwise this will prevent direct communication between the iPad’s and the robotsMost schools/organizations have internet content filtering, and robokind.com and robokind.us need to be classified as approved sites (for example, placing them in a category of educational).
Organizational and individual spam filters should allow incoming e-mails from the @robokind.com domain (password reset tokens arrive from auto@robokind.com).
Unsupported Configurations:
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RoboKind does not provide any interface by which teachers can directly connect to and manipulate robots.
RoboKind is confident with the security of its devices and application development processes, and periodically provides security updates for each.
iPads and Web browsers running RoboKind robots4Autism curriculum do not require or use direct connections to the robot.
For maximum security, customers are encouraged to allow only approved network traffic to the robots.
Best practices include:
Organizational and individual spam filters should allow incoming e-mails from the @robokind.com domain (password reset tokens arrive from auto@robokind.com)_
Use Internet content filtering for all devices that will run RoboKind software including iPads and computers. (Most educational organizations will already have this, and robokind.com and robokind.us will need to be classified as approved educational sites).
Configure organization firewalls to not allow incoming connection requests to the robot(s), and to allow only outgoing network sessions on TCP port 443 from the robots to downloads.robokind.us, auth.robokind.us, data.robokind.us, and cdn-api.robokind.us.
If iPad’s/ tablets are also being installed in the same private network, then TCP port 443 traffic should also be open to d23kggeguwanja.cloudfront.net.
Options for enforcing firewall rules on robots may include:
Using a hardwired ethernet connection for the robot, where the port is connected to a specified VLAN with the above security rules.
A guest WiFi network without direct access to organization resources could be used for robot connections. (Note that guest WiFi networks with captive portals are not supported)
Using wireless network controllers to specify that devices with the specified MAC address(es) should be assigned to a particular VLAN.
Using wireless network setup with enterprise username/password authentication with a user account dedicated to the robot(s). (Recommend using a strong password which is shared only with individuals responsible for the connecting the robots to the network) Robots can be connected to the network using enterprise authentication using our RoboKind Quick Robot Network Setup Guide and the robot's chest screen to enter authentication information, or if more than 10 robots need to be configured with the same settings, see our Advanced Robot Networking Guide.
Configuring a robot to authenticate using WPA2 Enterprise certificates on a USB drive. See our Advanced Robot Networking Guide for details.
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For questions or assistance with these requirements, please contact us at support.robokind.com using the contact us link at the bottom of the page. |
Legacy Applications:
The following two requirements apply to RoboKind STEM & RoboKind Controller standalone applications only.
For our STEM & RK Controller applications, RoboKind R25 Robot & iPad’s must be on the same WiFi SSID.
For our STEM & RK Controller applications, Port Isolation or AP isolation mode must be disabled on the network segment, otherwise this will prevent direct communication between the iPad’s and the robots.