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  • Note that for our STEM product, robots must be on the same network as from which students and teacher computers will be running the lessons.

    • The computers/laptops from which the lessons are being run must be able to communicate directly with the robot, meaning that “Port isolation” technology or similar must be disabled.

  • Please forward answers to the networking questions to the contact(s) who will be configuring the devices.

  • The e-mail addresses auto@robokind.com and support@robokind.com should be white listed in any e-mail filtering software.

  • For any web content filtering software that is installed, verify that http://www.robokind.com , learn.robokind.com, and www. robokind.us are classified as educational software.

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Common Troubleshooting Documents