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As a RoboKind Administrator, we seek to provide you with the tools that are needed to successfully implement RoboKind websites, robots and avatars, applications, and learning practices into your organization.

Existing RoboKind Legacy Customers:

If you have previously been implemented on our 2.0 platform (at portal.robokind.us), then there is a migration process to update your organization to the latest platform. Information about migrating to the 3.0 platform can be found here: RK Central 3.0 Platform - Pre migration check list

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Note

Formal support for our legacy platform will end at the end of the 2020/2021 school year as we seek to have all schools organizations and students be able to take advantage of our latest features.

RoboKind Central 3.0 Background Information:

  • RoboKind has a hierarchical security model which allows organizations to be designed and secured in a fashion similar to their real world presentation. For example if a school district has 5 unique schools, each with its own students and teachers, we allow for creating organizational units for each of the five schools.

  • RoboKind uses e-mail address as a unique identifier for user accounts, so a user with a single e-mail address cannot be duplicated across multiple organizations or roles.

  • RoboKind Central 3.0 introduced support for importing rosters in the 1.1 format to reduce the need for manual data entry.

  • RoboKind’s user account system sends e-mails to users after account creation so that they can set their password and activate their account. Organization administrators can now see which facilitators have activated their accounts, and click on a “Send welcome e-mails” button to encourage their teachers & facilitators to activate their accounts. Users can also request their own password reset from the central.robokind.com/login screen using the Forgot your password? link.Customers who have previously migrated to our 3.2 platform are eligible and encouraged to upgrade to our 3.2 application release, which is a quick and simple process.

3.2 Release

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Information:

  • The 3.2 release of our website, companion apps, and robot clients is intended to untether teachers and facilitators from the need for teachers and facilitators be present together in order to conduct lessons. This need was caused in part by the fact that facilitators had to log into student tablets for the first time, and that student and facilitator tablets needed to be on the same network with a robot.

  • Additionally this release introduces our Avatar based milo robot, to be used in situations where a student is at home and cannot be physically present with the Milo robot. This update allows for a facilitator to select an Avatar of Milo to be used in lieu of a robot in these situations. Note that use of this feature remotely would usually also require a video chat session of some type to be established between student & facilitator so that the facilitator can monitor the students progress.

  • New pairing processes for robots & tablets: In version 3.0, it was necessary to use the tablets to scan QR codes of the robot and then of the tablets in order to establish each lesson. This process was not feasible for remote settings, so we have replaced it with new and more permanent pairing processes:

  • It is recommended that the primary account contact submit requests to their local IT help desk to implement the following:

    • Any and all e-mail filtering software to allow e-mails from support@robokind.com

    • For any customers using robots, the requirements are found in RoboKind Quick Network Setup Guide

    • Use the Utilities - Update Software button on each robot so that they will download the new 3.2 compatible connector.

  • Conducting lessons currently the use of two iPad’s - one for use by the facilitator or teacher, and one for use by the student during the lesson. These tablets are not supplied through RoboKind. While we support most iPad’s manufactured in the last 5 years (software version 9.0 or later), there is a requirement that iPad’s have 3GB of space available, and that those conducting the lessons have Apple accounts by which they can login to the iPad, connect to the organizations WiFi, and access the Apple app store.

  • RoboKind R25 robots do not currently support 5G WiFi networks by default. This is generally not an issue because 2.4G functions on a similar distance range and has sufficient bandwidth for the robot needs, however if your organization does not support 2.4G wireless, please contact us to request a quote for an external 5G adapter which can be made to work.

  • In RoboKind Central, organizations can be structured as flat (with all students, teachers, and classrooms at the top level of the organization), or hierarchical. See the RoboKind Central for Administrators guide for more details.
    • Robots registered to an organization will automatically appear in the list of available robots, with no manual pairing being required. Teachers & administrators will need to be familiar with the Serial numbers and assigned alias for robots so that they can select the correct robot when starting their lessons.

    • The RoboKind Companion Application 3.0 when run in student mode will no longer require a facilitator login to update modules and QR code scanning to start each lesson. Instead there is now a one time process pairing process :

      • On the student tablet, select student mode. The student tablet will request a 6 digit code to pair the tablet.

      • The facilitator/teacher will use an Add New Tablet button which will assign an alias for the tablet, and then create a 6 digit code which the facilitator can enter on the student tablet, or provide the code over the phone for pairing.

Preparing for a trouble free implementation:

    • as described in the First Time Setup section.

Updating to RoboKind 3.2:

  1. An organizational admin should check the list of Robots that appears under their account under central.robokind.com and the Organization List screen and compare to the organization's active robots. How-to Find a robot's serial number

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Teacher accounts do not have access to view the list of robots in RK Central.

Note

If the list of robots is incorrect or if the Robots & Avatars section is missing, please submit a support ticket at https://www.robokind.com/support using the contact us link at the bottom of the page. Please include the exact serial number(s) of robots to be added or removed.

2. We recommend using the button (3 dots) to the right of each robot to assign a friendly Alias to each robot. As an example, if a robot is dedicated to a specific classroom, the name of that classroom might be a good alias. An itinerant robot that travels between schools might be assigned an alias according to the teacher/facilitator who is using that robot.

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Tip: We also encourage labeling the robot in some fashion with it’s assigned alias.

3. On each robot, choose Utilities - Update Software and ensure that it completes successfully. See How-to Update the Robot for details and troubleshooting.

4. Only after all robots are updated successfully, delete the RoboKind Companion App 3 from each iPad, and then reinstall the application with the same name from the AppStore. RoboKind Companion App 3 Installation and Update Guide (iPads)

First Time Setup

Robot:

  • Make sure the robot has been updated and restarted.

Both Tablets:

  • Open the newly installed RoboKind 3.0 application.

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Facilitator Tablet Steps:

Note

Warning: Pairing codes expire within 10 minutes, so pause at this point if the student tablet is not already updated and ready.

  • Assign a Nickname or alias for the student tablet, and click Generate Code.

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We recommend a Nickname or alias that describes the scope of the students that might be sharing that tablet, for example “Classroom A”.

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We recommend labeling a tablet according to the nickname that has been assigned to it.

  • The 6 digit code that is provided after tapping Generate Code will be needed during the Student tablet setup.

  • After the pairing code has been written down, click the Back button.

Student Tablet:

  • On the student tablet, open the newly updated or installed RK Central 3.0 application.

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  • Select Student mode. No login is required.

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  • If prompted for camera access, choose Allow. (This is used in certain lessons of the emotional modules)

  • Enter the 6 digit numeric code generated during the Facilitator setup and click Connect.

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Documentation

RoboKind Central for Administrators

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Upload Roster - Bulk Data Load into RoboKind Central 3.0

Reporting

Coming soon:

Customers who update to our latest software versions will also soon be able to benefit from additional features including:

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