R25 Robot
Featured articles
- How-to Find a robot's serial number
Option 1: From the robot’s chest screen (Recommended) On the robot’s control panel display, choose Utilities - About - Serial Number. The Serial number is displayed on the 2nd line of the output, and usually starts with R25 or RKR25. Option 2: From the robot’s foot: Caution: This option requires lifting a robot. **Please note that a robot’s neck can be damaged
- How-to Update the Robot
Instructions for updating your robot to the latest software. Verify that you have an active network connection using How-to Run a Robot Network Test and for assistance with network configurations. Verify that the robot is connected to the power outlet (not running
- RoboKind Quick Robot Network Setup Guide
The following instructions apply to robots that have been updated to software version 3.5.2 or later. Tip: When setting up a robot, some screens may take a few extra seconds to load, for example when the robot is gathering a list of available network connections. If you do not immediately get the expected result, we recommend waiting up to 15 seconds
- How-to Clean Your Robot
Regularly and properly cleaning your robot will ensure that your robot always looks its best. Instructions Before proceeding with any of the below steps, please ensure that your robot is turned off and that the power switch on the bottom of the foot is in the off position or that the battery has been removed. If using any moist item to clean the robot, please
- How-To Test Companion App & Robot Network Connectivity
How to run and interpret a network test for RoboKind Software. Note that button positions may vary slightly between software release versions, please verify the names of the buttons on the robots screen before selecting. Background: RoboKind services require connections to RoboKind servers to download the latest curriculum, for tracking progress, and reporting
More articles
- Troubleshooting: Robot issues after robot offline for an extended period
Resolved The underlying issue has been fixed. Problem Robots that have been offline for an extended period of time and that do not have a connection to the RoboKind management server may have issues when attempting to connect to WiFi or when attempting to run a network test. Presentation This issue generally presents under the following circumstances: Robot
- Troubleshooting: Can't find robot during session setup
Problem: I can see the Avatar option, but not my robot on the start your session screen. Solution Please check to make sure your robot is on our current software version . How-to check your robots software version Also check your devices being used with the robot if they are
- How-to Show the IP Address of the Robot
Find the IP address of your robot. Viewing the Robot's IP Address To view the robot's IP Address one time, use the robots touch screen and choose Utilities - Network - Network Info - WiFi. The IP address (if connected) will be located under the IPv4 Heading: Displaying the Robot's IP Address in the main menu To enable display of the Robot's IP Address on the
- How-to check your robots software version
It may occasionally be necessary to check the software version of your robot. Video: Video instructions for how to check robot software version Instructions On the robots chest screen, choose Utilities - About - Software. For more information about our current software version, please visit . Related articles Related issues robot robot-software kb-how-to-article
- How-to Connect your Robot to 5GHz WiFi
The R25 Robot does not natively support 5Ghz WiFi networks and it is recommend to connect your robot to 2.4Ghz WiFi for wireless connectivity. If your organization only allows 5Ghz WiFi or if you have signal strength issues with 2.4 Ghz, then you may request an external 5Ghz WiFi adapter from RoboKind using support.robokind.com!--http://support.robokind.com-
- Having trouble with robot internet connectivity?
If you are having trouble connecting your Robot to the internet, or if you are experiencing unreliable connectivity, there may be a few different reasons. Please use following troubleshooting steps to help identify the cause. Before you begin, please make sure your Robot and iPad are both updated to the current release. Robot Chest Screen Look for a wifi signal
- RoboKind account structure & itinerancy example
In many school districts, there may be teachers who need to be able to teach robots4autism lessons using robots that may be at different school campuses. Example: School District Sample Administrator (User Account) Trainer (User Account) Mobile Robot 1 (Robot) Campus A (Organization) Teacher 1 Teacher 2 Therapist (User Account) Robot 2 Campus B (Organization)
- Robot Power & Battery Installation
Learn how to install your robot’s battery Instructions Required materials: 1 R25 robot, 1 Philips head screwdriver (provided), 1 R25 Robot Battery Robot Power Tips: A robot can be restarted or powered down from the chest Power menu, or for emergencies, there is a reset switch on the back of the robot which can be pressed with a pointed object such as a paper
- Troubleshooting: Unable to establish Wi-Fi connection
Most customers will be able to complete their robot setup using our simpler , however if the process is not successful, this document is intended to help troubleshoot and resolve any issues. If the issues experienced are not specifically with establishing a Wi-Fi connection, then see our broader troubleshooting document at Definitions: SSID: Stands for Service
- Troubleshooting: Battery or Robot Power Issues
Problem Robot will not power on, or robot will not stay powered on when power cord disconnected. Solution Check the power supply (on the cord) and make sure it has a green light indicating power. Ensure that the power switch on the Robot’s foot is in the on position. Check to ensure that a battery is installed. Ensure that there are red and/or green lights
- Robot Software Releases
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- Troubleshooting - Headphone jack not working
Problem Troubleshooting for headphone jack not working on robot Solution Please make sure the 3.5 mm adapter is firmly inserted all the way into the back of the robot headphone port (the green jack) Please note that by design, the robots default to an audio sound volume of 10% on the headphone jack to avoid adversely impacting students with auditory sensitivity
- Troubleshooting - USB Flash Drive
Problem In cases where instructed by RoboKind or RoboKind documentation, it may be useful to connect a USB Flash Drive to a RoboKind R25 Robot. If you are encountering difficulty with such a process, this article will help to ensure that your thumb drive is setup correctly and working with the robot. Due to the risk of viruses or security issues, many organizations
- How-to change robot voice
If a Veda or Jemi robot (Serial Number containing C or D) is not playing with the correct female sounding voice, follow the following steps to update. Instructions On the robot chest screen, choose Utilities - Voices - Default Voice - US English - Ella Use the up arrow to return to the main menu. Troubleshooting Please submit a service desk ticket here!--https