...
The individuals who will be configuring the robots (hands on) will need to know the correct network settings to utilize. Please ensure that they have the following information:
Which WiFi SSID should the robots connect to?
Does this WiFi SSID support 2.4 Ghz, 5.0 Ghz, or both?
For WPA or WPA2:
Please confirm the WPA or WPA2 pre-shared key / password with which the robots should connect
For Enterprise with username/password:
The username and password that should be utilized.
Please confirm that firewall ports have been opened so that robots will be able to send port 80 and port 8080 traffic to *.robokind.us (including downloads.robokind.us, auth.robokind.us, data.robokind.us, cdn-api.robokind.us, and d23kggeguwanja.cloudfront.net)
The e-mail addresses auto@robokind.com and support@robokind.com should be white listed in any e-mail filtering software.
For any web content filtering software that is installed, verify that www.robokind.com, learn.robokind.com, and robokind.us are classified as educational software.
Any MDM (mobile device management) software , if applicable, should be configured so that iPad’s will automatically download with the following settings:
Allow iPad’s to install the latest version of the Apple AppStore app named RoboKind Companion 3.
If iPads are configured to lock automatically, we recommend setting the lock timer to about 10 minutes so that student tablets are not suspending before teachers can get the lessons started.
Networking Requirements Documentation:
...
Common Troubleshooting Documents
Troubleshooting - Unable to find student tablet from facilitator - session setup screen
Troubleshooting - Unable to find robot on facilitator - session setup screen
...